Privacy Policy

Last updated: August 2026

1. Information We Collect

We collect information you provide directly to us, such as when you create or modify your account, request on-demand services, contact customer support, or otherwise communicate with us. This information may include: name, email, password, profile picture, audio recordings from speaking tests, and any other information you choose to provide.

2. Use of Information

We may use the information we collect about you to provide, maintain, and improve our Services, including, for example, to facilitate payments, send receipts, provide products and services you request, develop new features, provide customer support to Users, develop safety features, authenticate users, and send product updates and administrative messages.

3. Audio Recordings & AI Processing

By using our PTE Mock Test platform, you consent to the recording of your voice during speaking modules. These recordings are processed by AI models to evaluate your pronunciation, fluency, and content accurately. We do not use your voice data for any purpose other than scoring your mock tests and providing personalized feedback.

4. Sharing of Information

We will not share your personal information with third parties except as described in this privacy policy. We may share your information with our affiliated teachers or institutions only if you explicitly link your student account to them.

5. Security

We take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.