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Forgot Phone

Official Question Material
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Write an email to the restaurant manager informing them that you found their phone at the restaurant. In your email, you should:- Explain where and when you found the phone.- Describe the phone to help identify it.- Suggest a way for the manager to retrieve their phone.

Sample Answer & Audio Transcript

Dear Manager, The reason behind my email is to address a mobile phone I found at your restaurant. Firstly, I discovered a black iPhone 12 on Sunday evening around 8 PM, placed on the back corner table near the window, shortly after finishing my meal. Furthermore, the phone has a blue silicone case with a small scratch at the bottom of the screen. The lock screen displays a beach sunset photo, which may help identify it. Last but not least, I'd be happy to arrange a time to meet and return the phone safely. Please let me know your preferred method to retrieve it. I eagerly anticipate a positive reply from you on this matter. Yours Sincerely, Jacob.
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Pearson Official Scoring Guide for Write Email

Scored Enabling Skills

  • Writing (Email Conventions, Bullet Coverage, Tone)

Timing Standard

Response Window: 9 Minutes (100-120 Words)

💡 Examiner Strategy & Pro Tip:Cover every single bullet point in the prompt. Match salutation and sign-off to formal or informal recipient.