Customer Service

You have just come back home from a holiday with your family. During the trip, you experienced poor customer service at a hotel that had 5-star reviews on the Internet. Although you had complained to the staff of the hotel, but nothing was changed until the day you left. Write a letter to complain about your bad experience at that hotel. Your letter should include the three following main points:• what you experienced at the hotel• why you want to complain?• any suggestions for improvement?You should include all these points with supporting ideas.