#q-6214Respond to a SituationCore & AcademicMedium

Fridge Not Working

Official Question Material
Prep: 20 Seconds

Official Audio Prompt

You are living in a student dorm and have recently noticed that the refrigerator in your shared kitchen isn't cooling properly. Some of your food has gone bad, and it's causing inconvenience. You decide to talk to the accommodation manager about the problem. What would you say to the accommodation manager in this situation?

Sample Answer & Audio Transcript

You are living in a student dorm and have recently noticed that the refrigerator in your shared kitchen isn't cooling properly. Some of your food has gone bad, and it's causing inconvenience. You decide to talk to the accommodation manager about the problem. What would you say to the accommodation manager in this situation?
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Pearson Official Scoring Guide for Respond to a Situation

Scored Enabling Skills

  • Speaking (Oral Fluency, Pragmatics, Tone)

Timing Standard

Response Window: 40 Seconds

💡 Examiner Strategy & Pro Tip:Match tone to context (polite for professional, informal for peers). Directly answer all prompt requirements.