#q-818Respond to a SituationCore & AcademicHard
Unresponsive Landlord
Official Question Material
Prep: 20 Seconds
Official Audio Prompt
How do you address a situation where, after moving into a new apartment, you find multiple critical issues like a non-working heater, leaking pipes, and broken windows, which were not disclosed prior to signing the lease, and the landlord is unresponsive to your communication attempts? You call your landlord to discuss the issue. What do you say?
Sample Answer & Audio Transcript
How do you address a situation where, after moving into a new apartment, you find multiple critical issues like a non-working heater, leaking pipes, and broken windows, which were not disclosed prior to signing the lease, and the landlord is unresponsive to your communication attempts? You call your landlord to discuss the issue. What do you say?
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Pearson Official Scoring Guide for Respond to a Situation
Scored Enabling Skills
- Speaking (Oral Fluency, Pragmatics, Tone)
Timing Standard
Response Window: 40 Seconds
💡 Examiner Strategy & Pro Tip:Match tone to context (polite for professional, informal for peers). Directly answer all prompt requirements.