#q-1594Respond to a SituationCore & AcademicMedium

Book Hold to Cancel

Official Question Material
Prep: 20 Seconds

Official Audio Prompt

You want to borrow a book from the library, but it is already checked out. You place a hold on it and ask to be notified when it is returned. Later, you get the book elsewhere, so you need to call the library and cancel the hold. What would you say?

Sample Answer & Audio Transcript

You want to borrow a book from the library, but it is already checked out. You place a hold on it and ask to be notified when it is returned. Later, you get the book elsewhere, so you need to call the library and cancel the hold. What would you say?
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Pearson Official Scoring Guide for Respond to a Situation

Scored Enabling Skills

  • Speaking (Oral Fluency, Pragmatics, Tone)

Timing Standard

Response Window: 40 Seconds

💡 Examiner Strategy & Pro Tip:Match tone to context (polite for professional, informal for peers). Directly answer all prompt requirements.