#q-3491Respond to a SituationCore & AcademicMedium

Computer Not Working in Library

Official Question Material
Prep: 20 Seconds

Official Audio Prompt

You are in the campus library working on an urgent assignment when your computer suddenly stops functioning. You try to restart it, but nothing happens. You notice a library staff member nearby who might be able to help or direct you to someone who can. What would you say to the staff member in this situation?

Sample Answer & Audio Transcript

You are in the campus library working on an urgent assignment when your computer suddenly stops functioning. You try to restart it, but nothing happens. You notice a library staff member nearby who might be able to help or direct you to someone who can. What would you say to the staff member in this situation?
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Pearson Official Scoring Guide for Respond to a Situation

Scored Enabling Skills

  • Speaking (Oral Fluency, Pragmatics, Tone)

Timing Standard

Response Window: 40 Seconds

💡 Examiner Strategy & Pro Tip:Match tone to context (polite for professional, informal for peers). Directly answer all prompt requirements.