#RFB-11001080Reading: Fill in the BlanksAcademic,CoreMediumReal Exam Prediction
Emotional Intelligence
Official Question Material
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The [blank] to control emotions is crucial to success. In 1990, two scholars [blank] the term "emotional intelligence." Years later, Daniel Goleman, in the 'Harvard Business Review', was [blank] why leaders must cultivate this ability. Since then, the [blank] has influenced the community's emphasis on integrity and cooperation.
Sample Answer & Audio Transcript
The ability to control emotions is crucial to success. In 1990, two scholars coined the term "emotional intelligence." Years later, Daniel Goleman, in the 'Harvard Business Review', was telling why leaders must cultivate this ability. Since then, the concept has influenced the community's emphasis on integrity and cooperation.
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