#FIB-RW-23000994Reading & Writing: Fill in the BlanksCore & AcademicMedium
Customer Service
Official Question Material
Prep: Varies
Promoting good customer service must start at the top. If management doesn't realize how important this [blank] of their business is, they will be at an instant [blank] in their industry. Good customer response [blank] to loyal customers, which are the cornerstone of any successful business. No matter how money you invest in your [blank] , if you don't much have the fundamental elements of your business right, it's [blank] money.
Sample Answer & Audio Transcript
Promoting good customer service must start at the top. If management doesn't realize how important this aspect of their business is, they will be at an instant disadvantage in their industry. Good customer response equates to loyal customers, which are the cornerstone of any successful business. No matter how money you invest in your marketing , if you don't much have the fundamental elements of your business right, it's wasted money.
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