#FIB-RW-23000398Reading & Writing: Fill in the BlanksCore & AcademicHard

Employee

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Research from the Terry College of Business reveals [blank] a happy, helpful employee takes effort and, eventually, that effort [blank] the energy needed to do one's job. It could lead to quiet quitting - the new term for just doing your job, but not going above and beyond - or even actual quitting. The more people adjust their moods to be happy, the fewer emotional resources they have [blank] the end of the day. That means they are less able to handle challenging tasks and interactions and have a harder time staying on task. 'Their tank is empty despite being in a good mood,' Frank explained. For managers, this means it may make more sense to meet employees [blank] they are emotional and not force upbeat attitudes in the office. For employees, it may mean letting bad days happen and leaving more mood-demanding work - such as sales calls or tough conversations - for better days.

Sample Answer & Audio Transcript

Research from the Terry College of Business reveals becoming a happy, helpful employee takes effort and, eventually, that effort erodes the energy needed to do one's job. It could lead to quiet quitting - the new term for just doing your job, but not going above and beyond - or even actual quitting. The more people adjust their moods to be happy, the fewer emotional resources they have at the end of the day. That means they are less able to handle challenging tasks and interactions and have a harder time staying on task. 'Their tank is empty despite being in a good mood,' Frank explained. For managers, this means it may make more sense to meet employees where they are emotional and not force upbeat attitudes in the office. For employees, it may mean letting bad days happen and leaving more mood-demanding work - such as sales calls or tough conversations - for better days.
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